Case studies & Caselets
Case Study: An Analysis of over 100,000 Patient and Staff Requests with BestDoc Concierge
Here’s a report providing a comprehensive breakdown of the data on the non-clinical requests raised using BestDoc Concierge, the Command Centre for Inpatient Care. The report covers requests raised by patients as well as interdepartmental requests raised by staff.
Case Study: How Emirates International Hospital, Al Ain is Setting New Standards in Patient Engagement and Satisfaction
Emirates International Hospital, Al Ain, a JCI-accredited hospital, has maintained its reputation as a trusted healthcare brand for almost three decades. Read how BestDoc helped it achieve a 147% jump in online reviews received and an increase in Google ratings from 3.5 to 4.1.
Case study: InPatient Experience Digital Transformation at Eternal Hospital
Eternal Hospital, Jaipur, is a state-of-the-art tertiary care hospital with a JCI accreditation. Check out this success story to learn how BestDoc Concierge helped Eternal Hospital meet its patient and staff satisfaction goals.
Caselet: Patient Experience Digital Transformation at Narayana Health, India
Discover how BestDoc’s unique solutions helped Narayana Health (NH) improve their patient feedback collection significantly at three of their locations. The impressive growth in feedback helped them transform their patient experience at various touchpoints.
Case Study: Patient Experience Digital Transformation at L H Hiranandani Hospital
Download this case study to learn how L H Hiranandani Hospital digitally transformed its patient experience across various touchpoints. And discover how BestDoc’s comprehensive suite of Patient Relationship Management Products helped L H Hiranandani hospital redefine their care delivery through technology.
Case study: Patient Experience Digital Transformation at Baby Memorial Hospital, India
Discover how BestDoc assisted one of India’s finest multidisciplinary, super-specialty hospitals in transforming its patient experience using BestDoc’s suite of Patient Relationship Management products.
Caselet: Patient Experience Digital Transformation at Sri Ramakrishna Hospital
Explore how BestDoc’s unique set of hospital software solutions helped Sri Ramakrishna Hospital in Coimbatore reach its goals of digital transformation and achieve positive outcomes.