Hospital Facility Management Software
Efficient, Patient-Friendly and Orderly Hospital Administration
Today’s patients expect a hospitality-grade experience at healthcare facilities. Effective and efficient administration at a healthcare facility delights patients and keeps both clinical and non-clinical staff motivated. However, with operational budgets getting tighter by the day, healthcare facilities and administration leaders face a tough balancing act.
BestDoc’s solutions help healthcare administrators provide a delightful facility experience to patients and staff while controlling operational costs.
Provide a Hospitality-grade Experience to Patients
Greater control over facility management
- Digital request management for orderly capture of all patient and staff requests
- Full visibility over the status of requests, staff performance, and patient satisfaction
More power to patients
- Equip patients to raise requests and direct them to relevant departments
- Reduce inefficiencies caused by unassigned requests with automatic escalation
- Allow patients to share their feedback on each closed request
Increase F&B revenues
- Provide an easy food-ordering experience to patients, bystanders and staff
- Digitise your cafeteria menu
- Enable online payments for food orders
Streamlined asset management
- Track complaints registered against individual assets
- Use preventative maintenance for greater management efficiency
Smart analytics
- Get floor/block-wise breakup of requests
- Identify potential areas of improvement and take swift remedial measures
- Stay updated on staff performance, adherence to TAT and overall service quality
High user-friendliness
- Simplify usage for patients and staff with helpful product usage guides
- Expedite adoption with multilingual capabilities of solutions
Key Administration Metrics Influenced by BestDoc’s Solutions
Administrative costs
Patient satisfaction with facility
Admin staff efficiency
Timeliness of response
Service quality
