Healthcare Patient Experience Solutions From BestDoc
Win patient loyalty through exceptional
Today patient experience is not just a buzzword anymore, instead, it has emerged as a major differentiator. Hospitals are acknowledging that patient loyalty is a better metric than patient satisfaction. And there’s no better way to foster loyalty than providing a phenomenal patient experience. More and more hospitals are now gearing up to cultivate a patient-oriented attitude by setting up dedicated patient experience teams, organizing training seminars, and adopting innovative technology. For healthcare organizations to stay relevant, delivering a friendly experience to their patients is a must.
BestDoc’s intuitive solutions empower patient experience teams to gain patient loyalty and positive word of mouth by delivering a friendly, hassle-free, and rounded experience to their patients throughout their treatment journey which ultimately results in revenue gains.
Stay relevant and ahead of the curve by providing meaningful experiences to patients
- Provide multiple channels of communication for patients throughout the care journey and increase patient engagement
- Empower patients to engage via the web, SMS, e-mail, WhatsApp, call center, IVR, apps, and QR codes
Plethora of appointment booking options
Reduced wait time for patients
Exceptional In-Patient services
Easy and convenient feedback collection
Easy integration with legacy systems