Healthcare Patient Experience Solutions From BestDoc

Win patient loyalty through exceptional
healthcare experience

Patient Experience

Today patient experience is not just a buzzword anymore, instead, it has emerged as a major differentiator. Hospitals are acknowledging that patient loyalty is a better metric than patient satisfaction. And there’s no better way to foster loyalty than providing a phenomenal patient experience. More and more hospitals are now gearing up to cultivate a patient-oriented attitude by setting up dedicated patient experience teams, organizing training seminars, and adopting innovative technology. For healthcare organizations to stay relevant, delivering a friendly experience to their patients is a must.

BestDoc’s intuitive solutions empower patient experience teams to gain patient loyalty and positive word of mouth by delivering a friendly, hassle-free, and rounded experience to their patients throughout their treatment journey which ultimately results in revenue gains.

Stay relevant and ahead of the curve by providing meaningful experiences to patients

Key Patient Experience Metrics Influenced by BestDoc’s Solutions

NPS Score Indicator

NPS and PSAT scores

Ratings Icon

Google ratings

Wait timer

Patient wait times

Alerts/No shows

Advance appointment

Rating/Patient Satisfaction

New patient experience

General Service

Adoption of patient experience initiatives