Exceptional IP Patient Service. Delivered.
Unified Patient Room & Service Ticket Management
Solution for Hospitals
What is BestDoc Concierge?
BestDoc Concierge makes it easy for hospitals and their operations staff to provide exceptional IP patient service, while keeping costs in check.
The solution enables patients to request & stay informed in real-time, while helping admin staff to understand who is working on the jobs, the TAT, and even get escalations for delayed jobs.
The nursing staff benefits immensely as they get to focus on medical assistance rather than coordination/communication between patients and operations staff.
Why BestDoc Concierge?
All-in-one solution designed
For patients, department staff & admins
Uses WhatsApp, SMS, Email
Pre-configured Departments & Services
Auto-assignment of jobs
Based on the availability of staff
Easy to Customize
Almost no training is required