BestDoc Survey
Patient Satisfaction Survey Software
An apt omni-channel patient feedback collection tool for measuring Satisfaction. BestDoc Surveys are powered by a strong data analytics engine. Thus, it helps the patient relationship management team take informed decisions and quick corrective actions with actionable data. Most importantly, these surveys assist in identifying gaps in care delivery early on and aids in continuous quality improvement.
Soliciting feedback is an important component of establishing a credible healthcare organization which strives to keep its patients happy. Getting true perception of the patients is utmost important to achieve this goal. We have designed unique ways of collecting feedback with our BestDoc Surveys to ensure you get the true voice of patients and present it to the management
Tab based surveys
- Quick and easy configuration of different questionnaires
- Supports different types of feedback questions viz. multiple choice, open ended rating scale, NPS, voice enabled.
Feedback Analytics & Ticketing solution
- Our analytical dashboards enable data visualization for the feedback provided in conjunction with the customer journey map to identify strengths and areas for improvement for your organization.
- Our intelligent ticketing system supports recording issues automatically against a department. It also notifies the department in-charge and provides an escalation mechanism to inform senior management if the ticket is unresolved for a specified duration.
