PERSONALIZED | EFFICIENT | END-TO-END
See how Hospitals can improve OP & IP Revenue, Online Reviews, Doctor Yield and more, with the #1 PRM for Innovators





Patient Experience Technology for the Digital Era
Omni-Channel
Be it SMS, Whatsapp, Call Centre, Kiosk, Website, Mobile App or QR Code – we have it all. Our solutions provide unmatched flexibility to patients, doctors, and staff to connect – anytime, anywhere.
Multi-lingual
We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages.
Modular
Configure BestDoc just the way you want: Whether you are looking for a stand-alone solution vs integrated to HIS, or you require only one application vs the whole PRM suite.
200+ Hospitals | >3Mn Patients Served | OP & IP Patient-centric Solution
















Solutions to Power your Patient Experience

- Integrated Solution: Patient Communication, Queue Management & More
- Automated IVR Call for Patient Feedback, With Voice Record Option
- Advanced Analytics & Patient Reminder + Nudge System

- All-In-One Service Ticket Management Solutions for Hospitals
- Auto-Assign Jobs Based on Staff Availability & Location
- Easy To Customize; Instant Onboarding

- International & Regional Language Support
- Contactless Check-In (Face Id Registration)
- Multiple Payments, Aadhar Scan & QR Code Supported

- Take Surveys Over Tablet, QR Code, WhatsApp, SMS, & IVR Call
- Active Call Centre Follow-Up for Low Rating Feedback
- Advanced Analytics & Patient Nudge System to Improve Reputation Score

- Real-Time Appointment Booking & Management Capabilities
- Seamless Integration with Payment Services & EMR
- Specifically Optimized for Low-Bandwidth Networks

- Unified Queue for Entire Customer Journey (Op, Pharma, Lab, Etc.)
- Integrated Queue – For Both Appointments (Physical, Tele) & Walk-In
- Seamless Integration with HIS & Call Centre Solutions

- Centralized Appointment Tracking with Auditing Capabilities
- Seamless Integration with HIS & Call Centre Solutions
- Flexible And Easy Scheduling Options for Doctors & Patients

Real ROI achieved by our Hospital Partners
20% increase in OPD revenue15% reduction in Front-office costs
90% re-utilization of Cancelled appointment slots
40% improvement in Google Reviews
CUSTOMER SUCCESS STORY

How the largest multi-specialty private hospital in Kerala achieved >20% reduction in no-shows and a patient registration time from 6 to 2.5 minutes with BestDoc's suite of products.
CUSTOMER SUCCESS STORY

Discover how BestDoc helped Narayana Health to achieve a 300% Increase in feedback conversion rate. The impressive growth in feedback helped them transform their patient experience at various touchpoints.
CUSTOMER SUCCESS STORY

Discover how BestDoc’s comprehensive suite of Patient relationship management products helped L H Hiranandani hospital redefine their care delivery through technology.
