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User-Friendly Solutions, Tailored for Hospitals

Patient Experience. Transformed.

Discover our innovative solutions that empower healthcare providers to elevate their patient experience, boost online reputation, supercharge staff productivity, reduce nurse burnout, and much more.

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Patient Experience Technology for the Digital Era

Omni-Channel

Be it SMS, Whatsapp, QR Code, or tab-based interactions – we have it all. Our solutions provide unmatched flexibility to patients and staff to connect – anytime, anywhere.

Multi-lingual

We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages.

Modular

Configure BestDoc just the way you want: Whether you are looking for a stand-alone non-integrated solution vs integrated to HIS, or you require a solution only for a few departments vs all departments.

Our Clients

200+ Hospitals
10 Mn+ Patient Engagements
OP & IP Patient-centric Solutions

Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.

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Apollo
Aster Medcity
Hiranandani
Narayana Health
Star Hospitals
Kauvery hospital
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BMH
Meitra Hospital
SRH Hospital
HCAH Suvitas
Emirates Logo
Jehangir Hospital
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Our Products

Inpatient Patient Experience Management

Turn routine inpatient requests into opportunities to create a positive impression about your brand while getting maximum staff efficiencies

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Omni-channel Patient Feedback Software

Collect patient feedback through multiple digital channels, get intelligent analytics, take swift corrective action, and prevent loss of reputation

Real ROI achieved by our Hospital Partners

70% IP requests completed under 60 minutes

70% increase in F&B revenues

147% jump in Google reviews received

300% increase in feedback conversion rate

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CUSTOMER SUCCESS STORY

patient and staff request in healthcare

Read how BestDoc Concierge has helped in servicing 200,000 non-clinical requests from patients and staff with efficiency and transparency

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CUSTOMER SUCCESS STORY

Narayana Health

Discover how BestDoc helped Narayana Health to achieve a 300% Increase in feedback conversion rate. The impressive growth in feedback helped them transform their patient experience at various touchpoints.

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CUSTOMER SUCCESS STORY

Hiranandani Hospital

Discover how BestDoc’s comprehensive suite of Patient relationship management products helped L H Hiranandani hospital redefine their care delivery through technology.

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CUSTOMER SUCCESS STORY

Eternal Hospital Logo

Eternal Hospital, Jaipur, is a state-of-the-art tertiary care hospital with a JCI accreditation. Check out this success story to learn how BestDoc Concierge helped Eternal Hospital meet its patient and staff satisfaction goals.

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CUSTOMER SUCCESS STORY

BMH-2

How the largest multi-specialty private hospital in Kerala achieved >20% reduction in no-shows and a patient registration time from 6 to 2.5 minutes with BestDoc's suite of products.

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CUSTOMER SUCCESS STORY

Emirates Logo

Read how BestDoc helped Emirates International Hospital, Al Ain achieve a 147% jump in online reviews received and an increase in Google ratings from 3.5 to 4.1.

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