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PERSONALIZED | EFFICIENT | END-TO-END

Patient Experience. Transformed.

See how Hospitals can improve OP & IP Revenue, Online Reviews, Doctor Yield and more, with the #1 PRM for Innovators

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Patient Experience Technology for the Digital Era

Omni-Channel

Be it SMS, Whatsapp, Call Centre, Kiosk, Website, Mobile App or QR Code – we have it all. Our solutions provide unmatched flexibility to patients, doctors, and staff to connect – anytime, anywhere.

Multi-lingual

We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages.

Modular

Configure BestDoc just the way you want: Whether you are looking for a stand-alone solution vs integrated to HIS, or you require only one application vs the whole PRM suite.

Our Clients

250+ Hospitals
3Mn Patients Served
OP & IP Patient-centric Solutions

Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.

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Apollo
aster medcity
Hiranandani
Kauvery hospital
Narayana Health
Star Hospitals
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BMH
aster medcity
Hiranandani
Wockhardt hospital
SRH Hospital
PSRI Hospital
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Yadarth Hospital
aster medcity
KIMS Health
Jehangir hospital
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Solutions to Power your Patient Experience​

BestDoc Practice

Outpatient Patient Experience Management
Provide a delightful and convenient patient experience across the OP journey, right from booking an appointment to sharing feedback

BestDoc Schedule
Real-time patient appointment &
doctor scheduling solution.

BestDoc Queue
Queue Management Solution for Front-desk, Pharmacies, Labs & other OPDs.

BestDoc Kiosk
Intelligent Patient Relationship
Management (PRM) suite

BestDoc Connect
Hospital-grade Teleconsultation app specifically designed for Indian network conditions.

BestDoc Survey
Omni-channel Patient Feedback
tool for review & NPS boost

Patient Touchpoints
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Inpatient Patient Experience Management
Turn routine inpatient requests into opportunities to create a positive impression about your brand while getting maximum staff efficiencies

Request Management
Digitize inpatient requests from all departments for patient delight and get granular insights on speed, quality and efficiency

Room Food Ordering App
Drive F&B revenues by transforming the food ordering experience for IP visitors and staff

Discharge Workflow Automation
Improve communication, transparency and efficiencies in the discharge process and create a seamless discharge experience

Real ROI achieved by our Hospital Partners

20% increase in OPD revenue
15% reduction in Front-office costs
90% re-utilization of Cancelled appointment slots
40% improvement in Google Reviews
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CUSTOMER SUCCESS STORY

BMH-2

How the largest multi-specialty private hospital in Kerala achieved >20% reduction in no-shows and a patient registration time from 6 to 2.5 minutes with BestDoc's suite of products.

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CUSTOMER SUCCESS STORY

Narayana Health

Discover how BestDoc helped Narayana Health to achieve a 300% Increase in feedback conversion rate. The impressive growth in feedback helped them transform their patient experience at various touchpoints.

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CUSTOMER SUCCESS STORY

Hiranandani Hospital

Discover how BestDoc’s comprehensive suite of Patient relationship management products helped L H Hiranandani hospital redefine their care delivery through technology.

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