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PERSONALIZED | EFFICIENT | USER-FRIENDLY

Patient Experience. Transformed.

See how Hospitals can improve their Patient Experience, Online Reputation, Staff Productivity and more with the #1 solution for Innovators

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Patient Experience Technology for the Digital Era

Omni-Channel

Be it SMS, Whatsapp, QR Code, or tab-based interactions – we have it all. Our solutions provide unmatched flexibility to patients and staff to connect – anytime, anywhere.

Multi-lingual

We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages.

Modular

Configure BestDoc just the way you want: Whether you are looking for a stand-alone non-integrated solution vs integrated to HIS, or you require a solution only for a few departments vs all departments.

Our Clients

250+ Hospitals
4Mn Patients Served
OP & IP Patient-centric Solutions

Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.

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Apollo
aster medcity
Hiranandani
Kauvery hospital
Narayana Health
Star Hospitals
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BMH
aster medcity
Hiranandani
Wockhardt hospital
SRH Hospital
PSRI Hospital
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Yadarth Hospital
aster medcity
KIMS Health
Jehangir hospital
Rajagiri Hospital
Jehangir hospital
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Our Products

Inpatient Patient Experience Management

Turn routine inpatient requests into opportunities to create a positive impression about your brand while getting maximum staff efficiencies

Bestdoc Products
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Omni-channel Patient Feedback Software

Collect patient feedback through multiple digital channels, get intelligent analytics, take swift corrective action, and prevent loss of reputation

Real ROI achieved by our Hospital Partners

20% increase in OPD revenue
15% reduction in Front-office costs
90% re-utilization of Cancelled appointment slots
40% improvement in Google Reviews
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CUSTOMER SUCCESS STORY

BMH-2

How the largest multi-specialty private hospital in Kerala achieved >20% reduction in no-shows and a patient registration time from 6 to 2.5 minutes with BestDoc's suite of products.

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CUSTOMER SUCCESS STORY

Narayana Health

Discover how BestDoc helped Narayana Health to achieve a 300% Increase in feedback conversion rate. The impressive growth in feedback helped them transform their patient experience at various touchpoints.

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CUSTOMER SUCCESS STORY

Hiranandani Hospital

Discover how BestDoc’s comprehensive suite of Patient relationship management products helped L H Hiranandani hospital redefine their care delivery through technology.

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CUSTOMER SUCCESS STORY

Eternal Hospital Logo

Eternal Hospital, Jaipur, is a state-of-the-art tertiary care hospital with a JCI accreditation. Check out this success story to learn how BestDoc Concierge helped Eternal Hospital meet its patient and staff satisfaction goals.

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