Patient Experience Technology for the Digital Era
Omni-Channel
Be it SMS, Whatsapp, Call Centre, Kiosk, Website, Mobile App or QR Code – we have it all. Our solutions provide unmatched flexibility to patients, doctors, and staff to connect – anytime, anywhere.
Multi-lingual
We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages.
Modular
Configure BestDoc just the way you want: Whether you are looking for a stand-alone solution vs integrated to HIS, or you require only one application vs the whole PRM suite.
Our Clients
250+ Hospitals
3Mn Patients Served
OP & IP Patient-centric Solutions
Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.
Solutions to Power your Patient Experience
Outpatient Patient Experience Management
Provide a delightful and convenient patient experience across the OP journey, right from booking an appointment to sharing feedback
BestDoc Schedule
Real-time patient appointment &
doctor scheduling solution.
BestDoc Queue
Queue Management Solution for Front-desk, Pharmacies, Labs & other OPDs.
BestDoc Kiosk
Intelligent Patient Relationship
Management (PRM) suite
BestDoc Connect
Hospital-grade Teleconsultation app specifically designed for Indian network conditions.
BestDoc Survey
Omni-channel Patient Feedback
tool for review & NPS boost
Inpatient Patient Experience Management
Turn routine inpatient requests into opportunities to create a positive impression about your brand while getting maximum staff efficiencies
Request Management
Digitize inpatient requests from all departments for patient delight and get granular insights on speed, quality and efficiency
Room Food Ordering App
Drive F&B revenues by transforming the food ordering experience for IP visitors and staff
Discharge Workflow Automation
Improve communication, transparency and efficiencies in the discharge process and create a seamless discharge experience
Real ROI achieved by our Hospital Partners
20% increase in OPD revenue15% reduction in Front-office costs
90% re-utilization of Cancelled appointment slots
40% improvement in Google Reviews
CUSTOMER SUCCESS STORY
How the largest multi-specialty private hospital in Kerala achieved >20% reduction in no-shows and a patient registration time from 6 to 2.5 minutes with BestDoc's suite of products.
CUSTOMER SUCCESS STORY
Discover how BestDoc helped Narayana Health to achieve a 300% Increase in feedback conversion rate. The impressive growth in feedback helped them transform their patient experience at various touchpoints.
CUSTOMER SUCCESS STORY
Discover how BestDoc’s comprehensive suite of Patient relationship management products helped L H Hiranandani hospital redefine their care delivery through technology.
