8 Benefits of Telehealth for Providers

An EY IPA study predicts the telemedicine market size in India would see a 31% hike by the year 2025, reaching US$5.5 billion. A TransUnion Healthcare report states, 33% of patients used telehealth in 2020 and 59% did so because of the pandemic. Interestingly, telehealth is not a short-term fad. A Mckinsey survey highlighted that nearly 40% of patients would continue to use telehealth going forward, which is up from 11% of consumers using telehealth before COVID-19. Yet, some healthcare providers are hesitant to opt for teleconsultation solutions.

Digital Transformation in Healthcare: Trends to look out for

According to research on factors influencing patient satisfaction, the most influential factor is the “medical staff’s service attitude.” This was followed by medical staff services technology and hospital convenience.

In this context, hospital facility management plays a crucial role in influencing patient satisfaction. The right hospital facility management processes and software help the staff put their best foot forward daily and throughout their shift duty times. This blog covers four hospital facility management tips that can go a long way in creating a great patient experience.

4 Hospital Facility Management Tips for a Better Patient Experience

According to research on factors influencing patient satisfaction, the most influential factor is the “medical staff’s service attitude.” This was followed by medical staff services technology and hospital convenience.

In this context, hospital facility management plays a crucial role in influencing patient satisfaction. The right hospital facility management processes and software help the staff put their best foot forward daily and throughout their shift duty times. This blog covers four hospital facility management tips that can go a long way in creating a great patient experience.

Top Reasons to Invest in a Hospital Token System Software

A survey report states that 97% of patients are frustrated by wait times. It’s no surprise that waiting is frustrating, especially waiting in the hospital’s queue when patients need medical attention. Reducing patient waiting times is one of the major goals of any healthcare organisation. Providing timely care to the patient drives patient experience and improves patient satisfaction scores. However, with an outdated queuing approach, hospitals cannot keep pace with today’s digital-savvy patients.

Leveraging technologies such as hospital token system software can help in addressing the issue of managing long queues and related staffing challenges. This system helps in improving patient satisfaction rates by addressing service inefficiencies.

Connecting the Dots: Drive Patient Experience with Digitalization

Today technology has left no stone unturned in facilitating the needs of every individual. And, so is for the healthcare sector. In a few years, the concept of getting medical help exclusively at a doctor’s place will seem strikingly old-fashioned. Today, consumers of care are looking for an excellent patient experience at hospitals.

They demand easy access to care, affordable services, and high-quality treatment. But unfortunately, they face issues of medical negligence, lack of transparency, and unsystematic approach throughout their healthcare journey.

Hospital Queue Management System – 5 must know benefits

Many organizations such as banks, airlines, telecommunication companies and police departments routinely use queueing models. These models help them determine capacity levels needed to respond to surges demands in a timely fashion.

Though queueing analysis has been used in hospitals and other healthcare settings, hospital queue management is not a widely adopted concept. In this blog, we highlight the key benefits of hospital queue management software and how it can help optimize queue management.

PRM – An Essential Ally to Your HIS

From being primarily used as financial systems in the 1970s, today’s HISs have come a long way. They include diverse modules, such as clinical, financial, laboratory, inpatient, outpatient, operation theatre, materials, nursing, pharmaceutical, radiology, pathology, etc.

A common question is why should a hospital invest in a PRM solution if they already have a HIS solution. In this article, we explain how a patient relationship management (PRM) solution complements a HIS solution.

Designing effective patient IPD satisfaction surveys

In a whitepaper published by HBR on “Improving the Patient Experience” studies suggest that a good patient experience can lead to better patient outcomes. The paper argues that patients form an opinion about every interaction at the hospital, right from booking an appointment to the comfort provided at the healthcare facility.

And a good patient experience is more likely to make them trust the medical advice received, and eventually follow it. This is perhaps the most compelling reason for healthcare organisations to work hard and improve the patient experience.

5 Essential Tips for Improving the Hospital In-patient Experience

When a patient is admitted to the hospital, they are in the most vulnerable of situations. Each gesture, design, process needs to be structured to ensure that the patient feels taken care of. In this blog, we discuss five essential tips that can improve the hospital in-patient experience.

Typically, healthcare staff would like to be empathetic and caring towards the patients. However, there are certain aspects based on the workflow that could get them overburdened and seem mechanical.

Self-Service Kiosks: Modernizing Patient Experience & More

A self-service kiosk has become a regular fixture in many businesses of every size. Whether at an airport, supermarkets, the hospitality sector, banking or healthcare, this system makes things easier for both customers and businesses.

The ability of self-service kiosks to simplify processes for patients and administrators offers great potential to the healthcare industry. In this blog, we discuss the importance of healthcare kiosks, their working, their benefits and overcoming adoption concerns.