Digital Transformation in Healthcare: Trends to look out for

According to research on factors influencing patient satisfaction, the most influential factor is the “medical staff’s service attitude.” This was followed by medical staff services technology and hospital convenience.

In this context, hospital facility management plays a crucial role in influencing patient satisfaction. The right hospital facility management processes and software help the staff put their best foot forward daily and throughout their shift duty times. This blog covers four hospital facility management tips that can go a long way in creating a great patient experience.

4 Hospital Facility Management Tips for a Better Patient Experience

According to research on factors influencing patient satisfaction, the most influential factor is the “medical staff’s service attitude.” This was followed by medical staff services technology and hospital convenience.

In this context, hospital facility management plays a crucial role in influencing patient satisfaction. The right hospital facility management processes and software help the staff put their best foot forward daily and throughout their shift duty times. This blog covers four hospital facility management tips that can go a long way in creating a great patient experience.

Top Reasons to Invest in a Hospital Token System Software

A survey report states that 97% of patients are frustrated by wait times. It’s no surprise that waiting is frustrating, especially waiting in the hospital’s queue when patients need medical attention. Reducing patient waiting times is one of the major goals of any healthcare organisation. Providing timely care to the patient drives patient experience and improves patient satisfaction scores. However, with an outdated queuing approach, hospitals cannot keep pace with today’s digital-savvy patients.

Leveraging technologies such as hospital token system software can help in addressing the issue of managing long queues and related staffing challenges. This system helps in improving patient satisfaction rates by addressing service inefficiencies.

Connecting the Dots: Drive Patient Experience with Digitalization

Today technology has left no stone unturned in facilitating the needs of every individual. And, so is for the healthcare sector. In a few years, the concept of getting medical help exclusively at a doctor’s place will seem strikingly old-fashioned. Today, consumers of care are looking for an excellent patient experience at hospitals.

They demand easy access to care, affordable services, and high-quality treatment. But unfortunately, they face issues of medical negligence, lack of transparency, and unsystematic approach throughout their healthcare journey.

Hospital Queue Management System – 5 must know benefits

Many organizations such as banks, airlines, telecommunication companies and police departments routinely use queueing models. These models help them determine capacity levels needed to respond to surges demands in a timely fashion.

Though queueing analysis has been used in hospitals and other healthcare settings, hospital queue management is not a widely adopted concept. In this blog, we highlight the key benefits of hospital queue management software and how it can help optimize queue management.

5 Essential Tips for Improving the Hospital In-patient Experience

When a patient is admitted to the hospital, they are in the most vulnerable of situations. Each gesture, design, process needs to be structured to ensure that the patient feels taken care of. In this blog, we discuss five essential tips that can improve the hospital in-patient experience.

Typically, healthcare staff would like to be empathetic and caring towards the patients. However, there are certain aspects based on the workflow that could get them overburdened and seem mechanical.

A Guide to NABH Compliance For Patient Satisfaction Surveys

In the era of ratings and reviews, it is prudent for every healthcare service provider to keep patient satisfaction “centre-stage.” Not surprisingly, many C-suite executives aim to provide a superlative patient experience service to their customers. However, the process may get daunting as a single patient interacts with over 200 people during an in-patient stay. Ensuring that each of these touchpoints provides a fruitful discourse and outcome to patients is a tall order.