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The Smart Hospital News Letter – April 2022 edition

We, at BestDoc, would like to share the April 2022 edition of our monthly newsletter featuring insights on HealthTech and Patient-Centricity. This edition covers industry reports and statistics on the future of healthcare and interesting insights on patient-centricity. It also features our latest webinar on providing a better inpatient experience and a talk by our CEO on best practices for improving patient experience. As always, it covers our recent product updates, upcoming healthcare conferences, and links to our recent blogs.

We hope you find this newsletter helpful. If you have any suggestions or feedback on this newsletter, please write to us at

News & Updates

EY: Getting Future Ready – Healthcare in India – 2022 and beyond

This report by Ernst and Young highlights how healthcare organisations that build data-driven, patient-centered offerings will have an advantage in leading the transformation in healthcare.

Unless We Future-Proof Healthcare, Study Shows That By 2025, 75% Of Healthcare Workers Will Leave The Profession

A global report by Elsevier Health, based on a survey of thousands of practicing doctors and nurses, highlights what is needed to fill gaps and future-proof today’s healthcare system.

Towards a Patient-Centric Future

How a better patient experience solves “The Great Resignation” challenge

This piece in Medical Economics shows how investing in patient experience can help healthcare providers increase staff satisfaction and improve both staff and patient retention.

Google just made it easy to book doctors’ appointments from search

Google has launched a new feature in the US that shows the next available appointment with a healthcare provider along with a “Book” button.

webinar Image

Latest Webinar:

On 9th March 2022, Mr. Rajiv Sikka from Medanta, Mr. Neeraj Lal from Apollo, and Mr. Bharat Gera (Strategic Advisor, BetDoc) came together for a webinar, sharing several patient experience best practices and insights on the future of healthcare.

BestDoc at Medicall 2022, Hyderabad

Afsal Salu, Co-Founder and CEO, BestDoc, shared his perspectives on “How to Improve Patient Experience”. He was joined by co-panelists Dr. Manivannan Selvaraj and Ms. Deeksha Senguttuvan from Kauvery Hospital.
Medicall Speech by Afsal

BestDoc Updates

Hiranandani Hospital

Hospital Success Story: LH Hiranandani Hospital

In July 2019, LH Hiranandani Hospital, Mumbai, chose BestDoc for a set of patient-centred digital solutions. Today, more than 20% of their appointments are booked through their website, a percentage much higher than industry standards. Find out how the hospital witnessed an improvement in patient experience and operational efficiencies across touchpoints.

BestDoc Product Updates

Features Released In Mar 2022

March 2022 saw the release of 5 new product updates. BestDoc Concierge got even better with SMS notifications to users without smartphones, a dedicated view for F&B orders, etc. We also added new features to BestDoc Kiosk and NI QMS. Click here to know.

Upcoming Healthcare Conferences

World Healthcare Conference

Dates: 15-16th April 2022
City: New Delhi

AHPI Global Conclave

Dates: 22nd & 23rd April 2022
City: Mumbai

VOH 6th International Healthcare Conclave

Dates: 20th & 21st May 2022
City: Mumbai