what we do
BestDoc Connect
Are you still using a piecemeal approach to teleconsultation with each step in the journey on a different platform? Do you want a seamless experience for your patients and doctors?
BestDoc Connect is an end to end teleconsultation platform for all stakeholders offering secure, user friendly, easy to set up and reliable performance that hospitals want to deliver for an omni-channel engagement with patients.
Over 60 hospitals are using BestDoc Connect for teleconsultation across the country for doing online consultations on the platform.
Patients
- Self Registration
- Real Time Appointments
- Alerts/Reminders
- Upload multiple reports/images before/during teleconsultation
Doctors
- Multi channel interaction – video, chat and audio
- Prepare Clinical Notes
- Online Prescription
- Visit History of previous teleconsultation available
Front Desk/Back Office
- Scheduling for patient by front desk
- Multiple Options to collect payments
- Cancellation/Reschedule Options
- Detailed Reporting
- Reconciliation
Key Features of our tele-consultation platform
Real time Appointment booking
Real time Appointment booking : The product has the capability to display real time slot availability on your website to your patients along with enabling your CRM team to book online appointments on behalf of the patients
Digital Payment Options
Digital Payment Options : Seamless integration with payment gateway service to collect payments, handle refunds and view transactions in a dashboard
Upload Medical Information Reports/Images
Patients can upload their past reports or prescriptions for the doctors to refer while booking for online consultation.
Appointment Management
Flexible scheduling of doctor slots using our powerful appointment management engine with features to reschedule appointments, initiate refunds & send payment links.
Intelligent Reminders
Capability to send automated reminders to the doctors ,patients and to your front office/CRM team about upcoming online consultations.
Feedback collection
Collection of feedback from the doctors and the patients to help us understand the issues faced during the online consultation.
Prescription Upload/Type-in
Capability to upload prescriptions or type in prescriptions for the doctors. Patients can securely access the same after OTP authentication.
Doctor Status Notification
Display the doctors status (online/ offline / busy ) on a real time basis to the patients so that they are aware and can take required action when they login for online consultation.