what we do
BestDoc Queue
At BestDoc, we truly understand the essence of the statement ‘Time is Money’. Our queue management tool provides an effortless way to manage outpatient queues. In addition, it is capable of setting up fast track queues to further reduce waiting time. BestDoc Queue offers a total range of queuing solutions from simple queuing tools at pharmacy, lab, radiology, etc. to smarter solutions at OPDs and even advanced intelligent solutions to control the entire patient journey.
One of the vital elements in improving efficiency and value in outpatient health care services is optimizing patient flow. Good patient flow ensures that patient queuing is minimized and they do not suffer considerable queuing delays. BestDoc Queue analyses your pain points, assists you in mapping the care experience flow, and synergizes your services with our queuing solution to positively impact your Key Result Areas.
Some of the salient features of our intelligent queue management tool - BestDoc Queue includes
Integrated dual queue system
- Doctors can see both appointments and walk-ins simultaneously with the check-in time of the patients.
- Doctors can book revisits , add delays , view patient lab reports and see average wait times of different types of patients.
Unified queue for the entire customer journey
- Single token issued at the beginning of the patient journey is used across various touchpoints ( OP Consultation, Pharmacy, Lab, Radiology etc.)
- Ability to transfer individual tokens to different queues.
Analytics & Reports
- TAT Reports to satisfy the reporting needs of regulatory bodies