BestDoc

OPD Patient Queuing System

A pleasant waiting experience for your patients

patient queuing system

Reduce the anxiety patients face when waiting for their turn at your healthcare facility. Making progress in workflows more transparent for patients while also getting intelligent insights for reducing queueing inefficiencies.

Today’s customers are used to getting instant delivery without any delay. They also want to be always in the know about the delivery status while shopping for products and services. Healthcare is no different. Patients want shorter wait times, want to know their turn is due, and get alerted about any potential delays.

BestDoc’s queue management solution gives patients clear visibility of their schedule at various touch points across their OP journey, including OP consultation, pharmacy, lab, and radiology. 

CREATE A POSITIVE PATIENT EXPERIENCE WHILE QUEUEING ACROSS THE OP JOURNEY

EXAMPLES OF TOUCHPOINTS SUPPORTED

OP doctor consultation

OP Consultation

pharmacy

Pharmacy billing

Pharmacy dispense

Pharmacy dispensing

CT scan

CT-Scan

mri scan

MRI

radiology

Discharge

lab test

Lab tests

lab billing

Lab billing

FAQs

Yes, we have integrated with over 20 HISs and continuously adding more. The implementation will also come with a QMS login for the doctor, which will show the appointment information and the patients can be called into the consultation room directly from this portal.

Yes, BD QMS allows you to customise to announce the token numbers in the local language.

Related Posts

A survey report states that 97% of patients are frustrated by wait times. It’s no surprise that waiting is frustrating, especially waiting in the hospital’s queue when patients need medical attention. Reducing patient waiting times is one of the major goals of any healthcare organisation.

Many organizations such as banks, airlines, telecommunication companies and police departments routinely use queueing models. These models help them determine capacity levels needed to respond to surges demands in a timely fashion.